The Segway MUXI Pro is a compact cargo e-bike built for the rides most people actually take: school drop-offs, grocery runs, commutes and weekend errands. It launched on September 15, 2026 at an MSRP of $1,999.99, and within two weeks more than 20 media outlets and YouTube creators had published first looks and full reviews.
We rounded up what they said, so you can see the consensus in one place and click through to the full reviews that matter most to you.
MUXI Pro at a Glance
| Spec | Segway MUXI Pro |
|---|---|
| Motor | 750 W direct-drive rear hub, 80 Nm max torque |
| Battery | 48 V, 717 Wh, IPX7 rated |
| Max range | Up to 73 miles |
| Top speed | Class 1/2: 20 mph; Class 3: 28 mph (where permitted) |
| Drivetrain | 9-speed with electronic auto shifting (cadence and gyroscope sensors) |
| Brakes | 2-piston hydraulic disc, 180 mm rotors front and rear |
| Suspension | Front fork, 70 mm travel |
| Tires | 20″ × 3.0″ multi-surface |
| Payload | 418 lbs total; rear rack up to 121 lbs; front basket up to 33 lbs |
| Bike weight | 82.2 lbs |
| Colors | Reef Blue, Anthracite |
| MSRP | $1,999.99 |
What Reviewers Agree On
| Theme | What reviewers said |
|---|---|
| Auto shifting is the headline feature | Rider Guide, Mike Fede, eBike Reviews & Adventures and Powersports Business all single out the electronic auto shifting. |
| A lot of tech for the price | Freshly Charged, BikeRumor and Mike Fede point to how much technology you get at around $2,000. |
| Easy, comfortable ride | BikeRumor, RV.com and landpet describe it as smooth, stable and approachable for new riders. |
| Real cargo versatility | landpet, ALL Electric and Notebookcheck highlight the rack, baskets and optional Passenger Kit. |
| An upgrade over the original MUXI | Freshly Charged, Tom’s Gadget Garage and Mike Fede say it addresses the requests riders had for the first MUXI. |
What the Media Says
BikeRumor: “Smooth, comfortable, plenty powerful”
BikeRumor’s First Rides piece calls the MUXI Pro feature-packed and easy to ride, noting “It’s smooth, comfortable, plenty powerful, and super easy to ride.” The reviewer came away surprisingly impressed and found the price competitive for the technology included.
Read the full BikeRumor first ride →
New Atlas: “Automotive-style technology”
New Atlas focused on the MUXI Pro’s auto shifting and intelligent ride features, noting that “The MUXI Pro is now sophisticated enough to challenge high-end utility ebikes costing a lot more.”
Read the full New Atlas article →
Rider Guide: 94 out of 100
Rider Guide tested the bike under the headline “Segway Built a Cargo eBike That Shifts for You.” Their verdict for riders who want a tech-forward compact cargo bike: “it’s the best in its class, and we score it 94 out of 100.”
Read the full Rider Guide review →
RV.com: “One of the most compelling new e-bikes”
RV.com’s full review frames the MUXI Pro as versatile, affordable and fun, calling it “one of the most compelling new e-bikes” it has tested, a good fit for riders who want a bike that travels well and handles errands at camp or in town.
Read the full RV.com review →
Electrek: An everyday car-replacement e-bike
Electrek positions the MUXI Pro as an “everyday car-replacement-style e-bike,” highlighting its 28 mph Class 3 capability, automatic shifting, regenerative braking, suspension and smart features.
Read Electrek’s launch coverage →
Techaeris, Notebookcheck and Autoevolution
Techaeris says the MUXI Pro “addresses common commuter pain points.” Notebookcheck covers it as a versatile city cargo e-bike with an optional second passenger seat, and Autoevolution says Segway is taking the MUXI lineup “to the next level.”
Techaeris · Notebookcheck · Autoevolution
GearJunkie: A Class 3 cargo e-bike at a fair price
GearJunkie picked the MUXI Pro for its weekly Emerging Gear roundup, opening with “It’s getting harder to find decently priced e-bikes these days — especially cargo e-bikes made to haul more weight.” It called out the value of a Class 3-capable cargo e-bike at around $2,000, plus the nine-speed electronic auto shifting and 70 mm front suspension.
Read GearJunkie’s Emerging Gear roundup →
Electric Bike Report: “Segway’s Tech-Loaded Muxi Pro”
On The Weekly Recharge podcast, Electric Bike Report walks through the MUXI Pro’s upgrades, including auto shifting and hill descent control.
Listen to the episode →
Best YouTube Reviews of the MUXI Pro
If you would rather watch the bike in action, start with Freshly Charged’s full review:
Freshly Charged: “The Segway MUXI Pro Fixes Everything We Asked For.” Their take: “I can’t think of another bike with this much tech lower than this price point.”
More full reviews worth watching:
- Mike Fede: The Smartest E-Bike You Can Buy For $1,999.99. He says the electronic auto shifting “might be the future of e-bikes.”
- landpet: In-Depth Review, Worth the ‘Pro’ Price? “Very premium feeling. Plenty of range and plenty of cargo storage options.”
- Rider Guide: The Most High Tech Mini Cargo eBike Ever! They call it “the luxury sedan of the ebike world.”
- eBike Reviews & Adventures: Is It Worth The Hype? The automatic shifting is, in his words, “the best feature on this bike.”
- Tom’s Gadget Garage: This Is a Serious Upgrade. “This is a very impressive bike.”
- ALL Electric: Segway MUXI Pro Full Review
- Scott Hardesty: Did This Just Make My Best of 2026 List? His nearly hour-long review concludes, “I feel like this bike performs better than what they advertise.”
Things to Know Before You Buy
- It’s a substantial bike. At 82.2 lbs, the MUXI Pro is built for stability and hauling, so plan for ground-level storage rather than carrying it up stairs.
- Class 3 depends on where you live. The 28 mph mode is only available where local law permits it.
- Connected features. Network and cloud-based services in the Segway Mobility App are free for the first year and require a subscription after that. GPS tracking requires a subscription.
- Carrying a passenger requires the optional MUXI Pro Passenger Kit. The passenger must weigh less than 121 lbs, and both riders should wear a safety helmet.
Who the MUXI Pro Is For
Based on the reviews, the MUXI Pro fits riders who want a car-light daily bike that is easy to live with: parents doing short school runs, commuters in hilly neighborhoods, and anyone who wants cargo capacity without a long-tail footprint. If you prefer to never think about gears, the auto shifting is the reason to choose the Pro over the original MUXI ($1,699.99). The best way to know if it fits is to ride one: book a test ride at a Segway dealer near you.
Dig deeper into the questions buyers ask most:
- Is the Segway MUXI Pro Worth It?
- MUXI Pro vs. MUXI: What’s New
- How MUXI Pro’s Auto-Shift and Smart Features Work
- MUXI Pro for Families and Commuters
- MUXI Pro Range and Hill Performance
Want to try the MUXI Pro first? Book a test ride at a Segway dealer near you →
FAQ
How much does the Segway MUXI Pro cost?
The MUXI Pro has an MSRP of $1,999.99 in the U.S.
What is the range of the MUXI Pro?
Segway rates the MUXI Pro at up to 73 miles on its 717 Wh battery. Real-world range depends on rider weight, cargo, terrain, speed and assist level.
How fast does the MUXI Pro go?
It can be set to Class 1 or Class 2 (20 mph) or Class 3 (28 mph with pedal assist, where permitted by law). Hybrid mode offers throttle to 20 mph and pedal assist to 28 mph.
What’s the difference between the MUXI and the MUXI Pro?
The biggest upgrades on the MUXI Pro are electronic auto shifting on a 9-speed drivetrain, front suspension, a 28 mph Class 3 top speed and turn signals. Both bikes share the same 750 W motor, 717 Wh battery and motor-based rider aids like traction control and hill descent control. See the full MUXI Pro vs. MUXI comparison.
Can the MUXI Pro carry a passenger?
Yes, with the optional MUXI Pro Passenger Kit. The passenger must weigh less than 121 lbs, and both riders should wear a safety helmet. Always follow local laws and the user manual for passenger use.