At an MSRP of $1,999.99, the Segway MUXI Pro sits in the middle of the cargo e-bike market. It costs more than many entry-level utility bikes and much less than most premium cargo bikes. So is it worth it? We looked at what the price includes and what independent reviewers concluded after riding it.
Want the full roundup first? Read Segway MUXI Pro Reviews: What Experts and Creators Are Saying.
What $1,999.99 Gets You
Most of the MUXI Pro’s value comes from features that are usually sold as upgrades or found only on more expensive bikes:
- Electronic auto shifting on a 9-speed drivetrain, using cadence and gyroscope sensors to pick the gear for you
- 750 W direct-drive rear hub motor with 80 Nm of torque
- 717 Wh battery rated for up to 73 miles, with an IPX7-rated battery
- Class 1, 2 and 3 modes, up to 28 mph with pedal assist where permitted
- Front suspension with 70 mm of travel and 20″ × 3.0″ multi-surface tires
- Hydraulic disc brakes with 180 mm rotors front and rear
- Rider-assist features: Traction Control, Hill Descent Control, Hill Start Assist and Kinetic Energy Recovery
- Smart features: AirLock Bluetooth proximity unlock, Apple Find My, a TFT display, turn signals and the Segway Mobility App
- 418 lbs total payload, with a rear rack rated to 121 lbs
What Reviewers Say About the Value
landpet: “Worth the ‘Pro’ Price?”
landpet’s in-depth review asks the question directly. His summary of the bike: “Very premium feeling. Plenty of range and plenty of cargo storage options.”
Watch landpet’s review →
Mike Fede: “The Smartest E-Bike You Can Buy For $1,999.99”
Mike Fede frames the MUXI Pro around its price-to-tech ratio. What stood out most to him was the electronic shifting, which he thinks “might be the future of e-bikes.”
eBike Reviews & Adventures: “Is It Worth The Hype?”
After testing it, this reviewer called the automatic shifting “the best feature on this bike.”
Watch the review →
GearJunkie: Value as cargo e-bike prices climb
In its Emerging Gear roundup, GearJunkie noted, “It’s getting harder to find decently priced e-bikes these days — especially cargo e-bikes made to haul more weight.” Against that backdrop, it highlighted the MUXI Pro as a Class 3-capable cargo e-bike at around $2,000.
Read the GearJunkie roundup →
Scott Hardesty: “Did This Just Make My Best of 2026 List?”
Scott Hardesty, who also reviewed the original MUXI, spent nearly an hour on features, fit, the app and real-world riding tests. His bottom line: “If this was my first bike and my only bike, I would be 100-percent happy.”
Watch Scott Hardesty’s full review →
Freshly Charged and BikeRumor
Freshly Charged said, “I can’t think of another bike with this much tech lower than this price point.” BikeRumor’s first ride also found the price competitive for the technology included.
Freshly Charged review · BikeRumor first ride
Why Choose the MUXI Pro Over the MUXI?
If you are deciding between the two, the $300 difference buys two advantages you will notice on every ride:
- A smarter, simpler ride: electronic auto shifting reads your speed, cadence and the incline, then picks the right gear for you. There is no shifter to operate and nothing to learn, so you can just pedal.
- A more comfortable ride: a front suspension fork with 70 mm of travel soaks up bumps, potholes and curb edges that you would feel through the original MUXI’s rigid fork.
The MUXI Pro also adds a 28 mph Class 3 mode (where permitted by law) and turn signals. The original MUXI ($1,699.99) is lighter and has a slightly higher rated range. See the full spec comparison in MUXI Pro vs. MUXI: What’s New and Should You Upgrade?
Who Will Get the Most Value
- You ride in hilly areas. Auto shifting, Hill Start Assist and Hill Descent Control are most useful where the road isn’t flat.
- You want to replace short car trips. The rack, baskets and optional Passenger Kit make errands and school runs practical.
- You don’t want to think about gears. The bike picks the gear based on your speed, cadence and incline.
- You care about security. AirLock and Apple Find My help you keep track of the bike.
When It Might Not Be the Right Fit
- You need to carry the bike up stairs regularly. At 82.2 lbs, it is best stored at ground level.
- You ride only short, flat trips and don’t need gears or suspension. The original MUXI may be enough.
- You don’t plan to use connected features. Network and cloud-based services are free for the first year and require a subscription after that.
Still weighing the cost of an e-bike in general? Our guide Is an Electric Bike Worth It? breaks down the savings compared with driving. Or try the MUXI Pro yourself: book a test ride at a Segway dealer near you.
Want to try the MUXI Pro first? Book a test ride at a Segway dealer near you →
FAQ
How much is the Segway MUXI Pro?
The MUXI Pro has an MSRP of $1,999.99 in the U.S.
Is the MUXI Pro good value compared to other cargo e-bikes?
Reviewers including Freshly Charged, Mike Fede and BikeRumor point to the amount of technology included at this price, especially the electronic auto shifting.
What colors does the MUXI Pro come in?
The MUXI Pro is available in Reef Blue and Anthracite.