Contact Us


Online Order Support

Contact or call 1(866)473-4929 / 1(866)4Segway *Not for Indiegogo Order Status

Due to the ongoing circumstances surrounding COVID-19, our phone staff has been limited, for faster response please use the form ( to email us or use the blue help button in the right hand corner on our website to get help from our knowledge base or you may live chat with one of our team members.

Hours of Operation

5:30 a.m. to 5:00 p.m. Pacific Time Monday - Friday

Europe Consumers

Please refer to

Asia-Pacific Consumers

Please refer to

Indiegogo Backers

This team is not trained to provide assistance for Indiegogo orders, please email instead for further assistance.