Terms and Conditions

There are many ways for Segway fans to earn Segway Miles/Points, which includes but is not limited to:

  • Creating an account on store.segway.com for 600 Miles/Points;
  • Purchasing Segway products on store.segway.com. The exchange rate is 1 dollar spending for 1 mile. Different exchange rate and rules may apply to the referral program as mentioned in the bullet point below or certain seasonal promotions from time to time;
  • Referring friends or family to make purchase on store.segway.com. A referrer will earn 600 points and referee will earn $20 off their first purchase;
  • Participating in Segway events (online/offline) to earn Miles/Points per the relevant terms and conditions.

Members can earn Segway Miles/Points if: (i) a referee clicks on their referral link and create a valid Segway account, and (ii) the referee completes a Qualifying Purchase (as defined below). The referrer will also earn 600 Miles/Points whenever a referee completes a Qualifying Purchase.

A Qualifying Purchase (i) must be placed and paid under store.segway.com (ii) the purchase needs to be completed via the referral link generated by the Segway referral program (iii) no Segway Miles/Points will be earned if the referred Consumers/Members’ orders are canceled at any time or a product is returned for non-quality reason.

Segway Miles/Points may only be redeemed via the store.segway.com site. Once earned, Segway Miles/Points will appear as Segway Miles/Points on the dashboard of the referrers and the referees. Segway Miles/Points will not have an expiration date. Segway Miles/Points are virtual points issued exclusively and solely for promotional purposes; they shall have no cash value and may not be transferred or exchanged for cash.

Segway Miles/Points may not be earned by creating multiple store.segway.com Accounts. Segway Miles/Points accrued in separate store.segway.com accounts may not be combined into one store.segway.com account.

If for any reason you believe that there is a discrepancy regarding your balance of Segway Miles/Points, please contact us. Segway may require you to submit additional information in order to make a determination regarding your balance. All decisions regarding your balance will be final and at Segway’s sole discretion.

Orders of new Segway products must be placed through an active referral link on or after 07/01/2022 to be eligible for related benefits. Awards will be provided to eligible customers after delivery.

Must be at least 18 years old to be eligible for benefits and Miles/Points are non-transferable or redeemable for cash. The customer is responsible for all taxes and local requirements and fees. Program and awards are conditional on and subject to local laws and regulations. The customer may not be an employee, legal representative, or partner of Segway or any Affiliate of Segway. Nothing in the Referral Program shall be deemed to create any kind of relationship between the referrer and Segway or any of Segway’s Affiliates. The referrer has no authority to represent or bind Segway. Terms and conditions are subject to change without further notice.

Segway Miles/Points may be used in two ways on store.segway.com.

First, Segway Miles/Points can be used to redeem credit towards the next purchase. For every 300 Miles/Points, the consumer can redeem $10 store.segway.com credit. The redemption rate may be changed without prior notice. The rate published on the website at the time of transaction controls.

An order paid (fully and/or partially) by the rewards shall not be canceled or changed after such order has been placed.

If for any reason you believe that there is a discrepancy regarding your balance of Segway Miles/Points, please contact us at store@segway.com or call 1 (866) 4Segway. Segway may require you to submit additional information and/or evidence (including but not limited to written evidence and statement) in order to investigate your claim. All decisions regarding your claim on balance shall be final and within Segway’s sole discretion.

All the items listed under the Segway Rewards Catalog are subject to availability and/or supplier restrictions. The items are subject to change without any prior notice.

Segway reserves the right to add, alter, modify, update, explain, clarify or change any and/or all of the terms & conditions without further notice.