MUXI Pro vs. MUXI: What’s New and Should You Upgrade?

Segway MUXI Pro cargo e-bike in Anthracite, side view

The original Segway MUXI earned a strong following as a compact, tech-packed cargo e-bike. The new MUXI Pro keeps the same platform and adds the upgrades riders asked for most. Here’s a side-by-side look at what changed, what stayed the same, and which one makes sense for you.

For the full review roundup, see Segway MUXI Pro Reviews: What Experts and Creators Are Saying.

MUXI Pro vs. MUXI: Spec Comparison

SpecMUXI ProMUXI
MSRP$1,999.99$1,699.99
Drivetrain9-speed with electronic auto shiftingSingle speed
Front suspension70 mm travelRigid fork
Top speed (Class 3)28 mph*23 mph*
SensorsCadence and gyroscopeCadence
Turn signalsYesNo
Max rangeUp to 73 milesUp to 80 miles
Charging timeApprox. 7 hoursApprox. 6.5 hours
Bike weight82.2 lbs72.75 lbs
Motor750 W direct-drive, 80 Nm750 W direct-drive, 80 Nm
Battery48 V, 717 Wh, IPX748 V, 717 Wh, IPX7
Brakes2-piston hydraulic disc, 180 mm rotors2-piston hydraulic disc, 180 mm rotors
Tires20″ × 3.0″20″ × 3.0″
Rear rack / front basket121 lbs / 33 lbs121 lbs / 33 lbs
Rider weight limit265 lbs265 lbs

*Class 3 speeds only where permitted by law.

Rider on a Segway MUXI Pro e-bike along the beach

The Three Biggest Upgrades

1. Electronic auto shifting

The original MUXI is single speed. The MUXI Pro adds a 9-speed drivetrain with electronic auto shifting that reads your speed, cadence and incline to choose the gear. You can set a preferred cadence and pick Casual, Standard or Sport mode in the Segway Mobility App. Learn more in How MUXI Pro’s Auto-Shift and Smart Features Work.

2. Front suspension

A 70 mm front suspension fork replaces the MUXI’s rigid fork, smoothing out potholes, curbs and rough city pavement.

3. Faster Class 3 top speed and turn signals

Class 3 pedal assist goes up to 28 mph on the MUXI Pro, compared with 23 mph on the MUXI, where local law allows. Integrated turn signals are also new.

What Reviewers Said About the Upgrade

What Stayed the Same

Both bikes share the same 750 W direct-drive motor, 717 Wh battery, hydraulic brakes, 20″ × 3.0″ tires and cargo ratings. They also share motor-based rider aids: Traction Control, Hill Descent Control, Hill Start Assist, Kinetic Energy Recovery and Adaptive Power, plus AirLock and Apple Find My.

The original MUXI has also collected strong reviews of its own, including long-term tests from Electric Bike Review and Popular Science.

Which One Should You Buy?

Choose the MUXI Pro if you ride hills, want a smoother ride on rough streets, want the option of 28 mph where legal, or simply don’t want to think about gears.

Choose the MUXI if your rides are mostly short and flat, you want the lighter bike (72.75 lbs), or you want to save $300. Still deciding? Book a test ride at a Segway dealer near you and try both.

Shop the MUXI Pro → · Shop the MUXI →

Want to try the MUXI Pro first? Book a test ride at a Segway dealer near you →

FAQ

Is the MUXI Pro worth the upgrade from the MUXI?

If you want gears, suspension or a faster Class 3 mode, yes. Those are the main differences. Motor, battery, brakes, cargo capacity, and turn signals are the same. See Is the Segway MUXI Pro Worth It?

Does the MUXI Pro have more range than the MUXI?

No. Both use a 717 Wh battery, and the MUXI Pro is rated up to 73 miles versus up to 80 miles for the MUXI. Real-world range for both depends on rider weight, cargo, terrain, speed and assist level.

Do MUXI accessories fit the MUXI Pro?

Some accessories, such as the eBike Front Basket and MUXI Middle Basket, are offered for the MUXI Pro, and the MUXI Pro has its own Passenger Kit. Check each accessory’s product page for compatibility.