The Segway Xyber Air is built to be ridden around town and parked outside shops, offices and cafes, so Segway gave it a full set of connected and anti-theft features. This guide explains what each one does, which features work out of the box and which need a subscription, and how to get the most out of them.
Xyber Air Smart Features at a Glance
- AirLock: keyless smart locking and unlocking, including remote and proximity unlock.
- Apple Find My: locate the bike through Apple’s Find My network.
- GPS location tracking: see your bike’s real-time location in the Segway Mobility App (subscription required).
- Wheel lock and motion alarm: deter tampering while the bike is parked, with instant alerts in the app.
- TFT display: navigation, ride data, battery level, calls and music on an auto-brightness screen.
- OTA updates: new features and firmware delivered wirelessly.
- Rider aids: Traction Control System, Hill Descent Control and Hill Start Assist.
About subscriptions: network and cloud-based services, including GPS location tracking, are free for the first year and require a subscription in the Segway Mobility App after that. Features marked “subscription” below fall into this group.
AirLock: Keyless Locking and Unlocking
AirLock replaces the physical key. You can lock and unlock the Xyber Air in three ways:
- Proximity: unlock the bike when you’re close to it, without a key.
- Remote: lock or unlock from the Segway Mobility App (subscription).
- Password settings: manage your lock password settings in the app.
With no physical key to carry or lose, locking up becomes part of walking away from the bike.
Apple Find My vs. GPS Tracking: What’s the Difference?
The Xyber Air offers two separate ways to find your bike, and they work differently.
- Apple Find My uses Apple’s network of nearby devices to report your bike’s location in the Find My app. It requires an Apple device with the latest version of iOS, iPadOS or macOS.
- GPS location tracking runs through the Segway Mobility App and shows the bike’s real-time location from its built-in GPS. It’s part of the cloud services that require a subscription after the first year.
Having both means you’re not relying on a single system. If you use an iPhone, Find My adds another layer on top of the app’s GPS tracking.
Wheel Lock, Motion Alarm and Instant Alerts
When the Xyber Air is locked, the wheel lock helps keep it from being ridden away, and the motion alarm sounds if someone tries to move or tamper with it. At the same time, the Segway Mobility App can send you an instant alert (subscription), so you know right away, even if you’re not nearby.
TFT Display and the Segway Mobility App
The color TFT display puts navigation, ride data, battery level, calls and music in one place, and it adjusts its brightness automatically. Pair it with the Segway Mobility App to customize settings, track your rides and check on your bike from anywhere.
Keep your attention on the road: don’t listen to music or use your phone while riding or in traffic.
Over-the-Air Updates
Segway delivers new features and firmware updates wirelessly through OTA updates. That means the bike can keep getting new capabilities after you buy it.
Rider Aids: TCS, Hill Descent Control and Hill Start Assist
The Xyber Air also includes three rider-assistance features. They are designed to assist you, not to replace your own control of the bike.
- Traction Control System (TCS): helps reduce rear-wheel slip when you accelerate on loose surfaces. It’s on by default, but it can’t guarantee traction in every condition.
- Hill Descent Control: helps manage your speed on steep downhill sections.
- Hill Start Assist: helps keep the bike from rolling backward when you start on an incline. It’s an experimental Segway Lab feature available through the app.
The Xyber Air can be ridden as a Class 1, 2 or 3 eBike, with up to 20 mph using the throttle and up to 28 mph with pedal assist in Class 3, where permitted by law. Hybrid mode is not available in California.
Tips to Get the Most Out of Your Xyber Air’s Security Features
- Set up the app on day one: pair the bike, set your AirLock password and turn on alerts before your first ride.
- Add it to Find My: if you use an iPhone, add the bike to Apple Find My as a second way to locate it.
- Keep your subscription active: GPS tracking, remote lock and app alerts rely on cloud services that need a subscription after the first year.
- Use a physical lock too: in busy or high-theft areas, pair AirLock with a sturdy lock to a fixed object.
- Install updates: accept OTA updates so you get the latest features and fixes.
- Park smart: choose well-lit, busy spots and follow local parking rules.
Want the full picture on the bike? Read Meet the Segway Xyber Air, see what testers said in Segway Xyber Air Reviews, or compare models in Xyber Air vs. Xyber. New to eBikes? Start with how to ride an electric bike.
Want to try it first? Book a test ride at a Segway dealer near you → Model availability varies by dealer, so call ahead.
Frequently Asked Questions
Does the Xyber Air need a subscription?
No subscription is needed to ride it. Network and cloud-based services, such as GPS location tracking, are free for the first year and require a subscription in the Segway Mobility App after that.
Does the Xyber Air work with Apple Find My?
Yes. The Xyber Air supports Apple Find My, which requires an Apple device with the latest version of iOS, iPadOS or macOS.
How do I unlock the Xyber Air without a key?
AirLock supports proximity unlocking and remote unlocking from the Segway Mobility App (subscription), and you manage its password settings in the app.
What happens if someone tries to move my Xyber Air?
When the bike is locked, the wheel lock helps keep it from being ridden away and the motion alarm sounds. With app alerts enabled, you also get an instant notification on your phone.
How much does the Segway Xyber Air cost?
The Segway Xyber Air has an MSRP of $1,999.99.