If you’re shopping for a compact cargo eBike, the Segway MUXI Pro and the Velotric GoMad are likely both on your shortlist. They sit in the same price bracket, at $1,999.99 and $1,999 respectively, and both are short-tail cargo bikes built around the same question: how do you make commuting, grocery runs, and carrying passengers or cargo easier?
But they answer that question in very different ways. This comparison breaks down the real differences by the dimensions you’ll actually notice while riding, so you can figure out which one fits you better.
Spec Comparison
| Spec | Segway MUXI Pro | Velotric GoMad |
|---|---|---|
| Price | $1,999.99 | $1,999 |
| Recommended Rider Height | 4’8″ – 6’0″ | 5’0″ – 6’3″ |
| Motor | 750W direct-drive, 80 Nm | 750W hub motor, 85 Nm |
| Battery | 48V 717Wh, IPX7, removable | 48V 801.6Wh, IPX7, removable |
| Charger | 1.3A | 3A fast charger |
| Pedal-Assist Range (claimed) | Up to 73 miles | Up to 75 miles |
| Speed | Class 1 & 2: 20 mph; Class 3: 28 mph*; Hybrid Mode: throttle to 20 mph & pedal assist to 28 mph* | Adjustable max speed range of 12–28 mph (default max speed: 20 mph) |
| Drivetrain | 9-speed electronic auto-shift | Shimano 8-speed manual |
| Sensors | Cadence + Gyro | Torque + cadence |
| Front Fork | 70mm hydraulic suspension | 100mm RST hydraulic |
| Brakes | Hydraulic disc, 180mm front/rear | Tektro hydraulic, 203mm front / 180mm rear |
| Tires | 20″ × 3.0″ | 20″ × 4.0″ Kenda puncture-resistant |
| Max Load | 418 lbs | 500 lbs |
| Rear Rack Capacity | 121 lbs | 176 lbs |
| Bike Weight | 82.2 lbs | 77 lbs |
| Display | 2.4″ color TFT | 3.5″ full color, NFC |
| Rider Safety Assist | Hill descent control, hill start assist, traction control system | No comparable active safety features |
| Unlock | AirLock Bluetooth auto-unlock | NFC card unlock |
| Tracking & Anti-Theft | GPS + Apple FindMy + 4G | Apple FindMy + Google Find Hub |
| Lighting | 600LM headlight, brake taillight, turn signals | 500LM headlight, brake taillight, turn signals |
*Where permitted by law, e.g. CA & NY subject to restrictions. User must comply with local maximum speed and age limits.
Design and Riding Position: What You Notice in the First Minute
MUXI Pro uses a retro American design language, inspired by classic 90s models, with friendly lines that don’t chase an aggressive sporty look. For riders who treat an eBike as a daily companion rather than a performance toy, that design approach lowers the barrier to simply getting on and riding.
The riding position follows the same logic. MUXI Pro has a low-step frame, so you don’t have to swing a leg over to get on or off. That matters for riders in skirts, riders with limited mobility, or anyone who just wants fewer awkward moments. The low center of gravity and upright seating keep the bike stable at low speeds and when loaded, and reduce back and shoulder fatigue on longer rides.
GoMad also uses a low-step frame with a comfortable riding position, but its design leans toward a functional fat-tire cargo look. That’s a different aesthetic direction from MUXI Pro’s retro approach.
If how the bike looks and how relaxed you feel on it matter to you, MUXI Pro has a clear point of view here.
Drivetrain: Do You Still Want to Manage Gears Yourself?
This is the most immediate fork in the road between the two bikes.
MUXI Pro comes with a 9-speed electronic auto-shift system that reads your speed, cadence, and tilt, then selects the right gear for you. Stop-and-go riding, climbs, and descents all get handled automatically. For riders who aren’t comfortable with manual shifting, or who simply don’t want to think about it while riding, this changes the feel of every ride.
GoMad uses a Shimano 8-speed manual drivetrain. The gear range is reliable and the shifting logic is clear, but every shift is still on you.
If you want the bike to handle shifting for you, MUXI Pro is the one that does.
Hills and Wet Roads: Does the Bike Step In When Conditions Get Tricky?
MUXI Pro includes a set of active safety assist features that are rare at this price point:
- Hill Start Assist: keeps the bike from rolling backward when you start again on an incline, especially noticeable with cargo.
- Traction Control System: detects wheel slip on wet or slippery surfaces and adjusts motor output to reduce the risk of losing control.
- Hill Descent Control: manages speed automatically on long downhills using motor braking, reducing brake strain.
- Kinetic Energy Recovery: recovers energy on deceleration and descents, easing range anxiety in stop-and-go riding.
All four features target the moments riders are most likely to feel uneasy or make a mistake. GoMad relies on the rider’s own judgment and input in these situations.
If you regularly ride hills, in the rain, or on slippery surfaces, MUXI Pro adds a system-level layer of support.
Unlock and Anti-Theft: How Many Steps Do You Want to Skip?
MUXI Pro’s AirLock Bluetooth auto-unlock unlocks as you approach and locks as you walk away, with no key or card needed. Tracking runs on a triple-layer setup: GPS + Apple FindMy + 4G, which offers more redundancy in weak-signal areas.
GoMad uses NFC card unlock and Apple FindMy / Google Find Hub for tracking. Both work, but MUXI Pro’s setup is more automated and more complete.
If you want to skip keys and cards entirely, MUXI Pro is the easier setup.
Payload and Range: How Much Headroom Do You Actually Need?
GoMad’s hard-spec advantages are concentrated here. Its 500 lbs max load and 176 lbs rear rack capacity top MUXI Pro’s 418 lbs and 121 lbs. Its 801.6Wh battery has more capacity, and its 3A charger refills faster.
These numbers genuinely matter in heavy-use scenarios. If you frequently carry an adult passenger, haul heavier cargo, or need fast turnaround charging, GoMad’s hardware headroom is a real benefit.
The payload ceiling isn’t the whole story. MUXI Pro’s electronic auto shifting and Hill Start Assist make it easier to start and climb with a loaded bike. The system handles gear selection and prevents rollback on inclines, so you don’t have to manage shifting and balance at the same time when the bike is carrying weight.
But if your riding is mostly on paved roads, your cargo needs are within normal ranges, and you charge overnight, those upper limits may sit unused. MUXI Pro’s Kinetic Energy Recovery also helps close part of the range gap in stop-and-go conditions.
If maximum payload and range headroom is your priority, GoMad has the edge here.
Sizing: The Two Bikes Lean in Different Directions
MUXI Pro officially fits 4’8″ – 6’0″, with more room for shorter riders. GoMad officially fits 5’0″ – 6’3″, covering taller riders better. That’s a spec difference, not a judgment call.
Two Cargo eBikes. Two Very Different Priorities.
Both bikes are solid choices at around $1,999. The real question is which one matches how you actually ride.
Segway MUXI Pro
You want a cargo eBike that handles the thinking for you, so every ride feels easier.
- Retro design, low-step frame, relaxed riding position
- No shifting to think about
- Extra confidence on hills and wet roads
- Auto-unlock, no keys or cards
- Complete tracking and anti-theft setup
- More room for shorter riders
Velotric GoMad
You want the highest payload and range headroom, and you don’t mind shifting manually.
- Heavier cargo and adult passengers
- Larger battery and faster charging
- Higher front brake spec
- More room for taller riders
Both bikes deliver more value than their price tag suggests, and they just define “value” differently. GoMad puts its budget into the numbers you see on the spec sheet. MUXI Pro puts its budget into making every ride smarter, simpler, and safer, from auto-shift and auto-unlock to hill start assist, traction control, and a complete GPS + Apple FindMy + 4G tracking setup. For essentially the same price, GoMad sells you bigger numbers, while MUXI Pro sells you a smarter, simpler, and more secure ride.
Want to learn more about the MUXI Pro? See what testers found in our Segway MUXI Pro review roundup, how its auto-shift and smart features work, and how it handles cargo, passengers and everyday errands.
Want to try it first? Book a test ride at a Segway dealer near you →