The Segway MUXI Pro is a compact cargo e-bike, which means it’s built to carry more than a regular bike without the length of a long-tail cargo bike. Here’s how it handles everyday jobs like commuting, grocery runs and carrying a passenger, and how to set it up for the way you ride.
For the full review roundup, see Segway MUXI Pro Reviews: What Experts and Creators Are Saying.
How Much Can the MUXI Pro Carry?
| Rating | Capacity |
|---|---|
| Total payload | 418 lbs |
| Rider weight limit | 265 lbs |
| Rear rack | Up to 121 lbs (including a passenger with the optional Passenger Kit) |
| Front basket | Up to 33 lbs |
A twin-tube frame keeps the center of gravity low, which reviewers noticed. BikeRumor described the ride as “smooth, comfortable, plenty powerful, and super easy to ride.”

Build Your Setup: MUXI Pro Accessories
- MUXI Pro Passenger Kit: turns the rear rack into a seat for a second rider who weighs less than 121 lbs.
- eBike Front Basket: up to 33 lbs for groceries, bags or a laptop.
- MUXI Middle Basket: extra storage in the center of the frame.
- Rearview Radar: rear-approach alerts through the taillight (rider-assistance only).
- Xiro Dropper Post: adjust saddle height quickly, handy when more than one person rides the bike.
Find all of these on the MUXI Pro product page. To see how the MUXI Pro fits your routine, book a test ride at a Segway dealer near you.
For Families: Errands and Riding Together
With the Passenger Kit, the rear rack can carry a second rider who weighs less than 121 lbs. Add the front basket for bags, and short trips to school, the park or the store become easy to do without the car. Before carrying anyone, check local laws, follow the user manual and make sure both riders wear a safety helmet.
Features that help when you’re carrying more weight:
- Hill Start Assist holds the bike on an incline during short stops, such as at a stoplight on a hill.
- Traction Control helps prevent wheel slip on loose or wet surfaces.
- Auto shifting picks an easier gear automatically when you start or climb with a load.
For Commuters: Getting There Without the Hassle
- Up to 73 miles of range on the 717 Wh battery covers many round-trip commutes on a single charge.
- Class 3 mode offers pedal assist up to 28 mph where permitted.
- Visibility: 600-lumen headlight, brake light and turn signals.
- Security: AirLock unlocks the bike as you approach with your phone, and Apple Find My helps you locate it.
- Weather: IPX7 battery and IPX5 body rating.
Techaeris summed up the commuting case, saying the MUXI Pro “addresses common commuter pain points.” Electrek called it an “everyday car-replacement-style e-bike.”
Watch It in Real-World Use
ALL Electric’s full review shows the MUXI Pro in everyday riding:
- landpet’s in-depth review: “plenty of cargo storage options.”
- BikeRumor’s first ride
- Techaeris launch coverage
Things to Plan For
- Storage: at 82.2 lbs, plan for a garage, ground-floor or elevator-accessible spot.
- Passenger rules: carrying a passenger requires the Passenger Kit, and the passenger must weigh less than 121 lbs. Both riders should wear a safety helmet, and always check local regulations.
Want to try the MUXI Pro first? Book a test ride at a Segway dealer near you →
FAQ
Can the MUXI Pro carry a passenger?
Yes, with the optional MUXI Pro Passenger Kit. The passenger must weigh less than 121 lbs, and both riders should wear a safety helmet. Always follow local laws and the user manual.
Is the MUXI Pro good for commuting?
Yes. It offers up to 73 miles of range, Class 3 pedal assist up to 28 mph where legal, turn signals, a 600-lumen headlight and phone-based unlocking.
What is the total payload capacity of the MUXI Pro?
418 lbs total, including a rider up to 265 lbs.