Application of These Terms

Segway Max G3 Plus Ugc Campaign Terms & Conditions

Application of These Terms

These Terms and Conditions (“Terms”) govern each promotional campaign that Sponsor operates through the Segway US Store (https://store.segway.com) and that links or refers to these Terms (each, a “Campaign”). The details specific to each Campaign — including the Sponsor (if different from or in addition to the Sponsor named below), the entry method and any entry limits, the entry period (the “Campaign Period”), the prize(s) and their MSRP/approximate retail value (“ARV”), and the drawing and winner-notification dates — are set out on the official page for that Campaign (the “Campaign Page”). The Campaign Page is incorporated into and forms part of these Terms. By entering a Campaign, you accept and agree to these Terms together with the applicable Campaign Page. If there is any conflict between a Campaign Page and these Terms, the Campaign Page controls for that Campaign only.

1. No Purchase Necessary to Enter

NO PURCHASE NECESSARY TO ENTER. The Campaign is open to any eligible individual who purchased Segway Electric Scooters Max G3 Plus before the campaign starts. Entry to the Campaign is free. By entering the Campaign, you accept and agree to these Terms and Conditions herein.

Unless a different or additional sponsor is identified on the Campaign Page, the Sponsor of each Campaign is Segway Inc., a United States corporation with offices at 5308 W Plano Pkwy, Plano, TX 75093 (the “Sponsor”).

3. Campaign Period

The Campaign runs from September 14, 2026, 12:00 AM Pacific Time (PT) to September 28, 2026, 11:59 PM PT (the “Campaign Period”), as determined by Sponsor’s clock. Entries posted outside the Campaign Period will not be eligible.

4. Prize

A total of six (6) prizes will be awarded for this Campaign: (i) three (3) Segway Electric Scooter External Batteries 48V (MSRP: $299.99 each), one (1) per winner; and (ii) three (3) digital gift cards valued at two hundred U.S. dollars ($200) each, powered by Tango, one (1) per winner. Each gift card winner may choose a gift card from the brands available in Tango’s brand catalog, subject to the terms and conditions of Tango and the selected brand. Each participant may win only one (1) prize.

5. How to Enter

This Campaign is open only to persons who already owned a Segway MAX G3 Plus prior to the Campaign Period start date (September 14, 2026, 12:00 AM PT). Purchase of a Segway MAX G3 Plus during the Campaign Period will not qualify you for entry into this Campaign. To enter, during the Campaign Period, you must:

(i) join the Official Segway E-Scooter Community group on Facebook (https://www.facebook.com/groups/ninebotmaxforum) (the “Community”);

(ii) and publish a post in the Community sharing your own Segway MAX G3 Plus story, with the hashtag #JustGo included in the post.

A participant who completes both steps during the Campaign Period will be deemed an eligible participant. Posts must be your own original content. Sponsor may require potential winners to provide proof of ownership and purchase date of a Segway MAX G3 Plus to verify eligibility. Entry is free. NO PURCHASE REQUIRED FOR ENTERING!

7. Winner Selection

Winners will be selected solely by Sponsor, at its sole discretion, from all eligible entries received during the Campaign Period. Sponsor’s decisions are final and binding. The winners will be announced on Sponsor’s official social media channels on or about October 15, 2026.

8. Contact.

Customer Service Hotline: 1-866-4SEGWAY (1-866-473-4929).

Customer Service Email: technicalsupport@segway.com.

Hours: Mon-Fri, 7AM to 4PM Pacific.

9. Use of Your Image and Likeness

By entering this campaign, you grant Sponsor permission to use your name, image, likeness, photograph, video, and any content you submit in connection with this campaign for posting on Sponsor's social media and other channels that are open to the public. This permission applies to all entrants, not only to winners, and acceptance of a prize also constitutes such permission. Sponsor does not need to pay you compensation for such use and no further consent from you is needed, unless prohibited by law.

10. Privacy

Your personal data will be processed according to the Segway Privacy Policy, available at https://store.segway.com/privacy-policy. The policy describes how we collect, use, and store your data for prize fulfillment and Campaign administration purposes.

11. Tax

All taxes arising from acceptance or use of a prize are the sole responsibility of the winner.

12. Product Warranty

Where a prize is a Segway-Ninebot product, the product is covered solely by the standard manufacturer limited warranty set out in the warranty & arbitration agreement manual printed on or enclosed within the product packaging. Any non-product prize is provided “AS IS.” No prize may be returned, exchanged, or redeemed for cash, for any product, or for any other equivalent, in any form, except (i) pursuant to a valid manufacturer warranty claim, or (ii) as otherwise expressly provided in these Terms or on the applicable Campaign Page.

13. Limitation of Liability

(a) SPONSOR PARTY’S (INCLUDING SEGWAY INC, VISIONUP INC., NINEBOT, AND THEIR AFFILIATES, DIRECTORS, MANAGERS, EMPLOYEES, OFFICERS, SUCCESSORS, AGENTS, AND INDEPENDENT CONTRACTORS AND OTHER SERVICE PROVIDERS) LIABILITY TO YOU, WHETHER BASED ON CONTRACT, TORT, WARRANTY, OR ANY OTHER THEORY, SHALL NOT EXCEED THE MSRP OF THE PRIZE THAT YOU WIN.

(b) IN NO EVENT SHALL SPONSOR PARTY BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES, OR DIMINUTION IN VALUE, INDEMNIFICATION LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(c) THE FOREGOING LIMITATIONS OF LIABILITY APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.

14. No Defamation

No party shall denigrate, disparage, tarnish, present in a false light, bring into disrepute the reputation of or goodwill of the other party.

15. Governing Law and Arbitration

These Terms and Conditions shall be construed and enforced in accordance with and governed by the laws of the State of Texas without regards to conflict of law principles. All disputes, controversies or claims arising out of or relating to these Terms and Conditions or any breach hereof which cannot be settled amicably by you and Sponsor (the “Parties” and each a “Party”) shall be finally and exclusively settled by arbitration in the English language in Dallas, Texas, U.S.A., under the then-prevailing Commercial Arbitration Rules of the American Arbitration Association. The arbitral tribunal shall have the right to grant injunctive relief, including interim relief, of any nature. The availability of such relief shall depend upon proofs and showings required under the governing law. Arbitral tribunal shall have the sole power to rule on any challenge to its own jurisdiction and all issues regarding arbitrability shall be decided solely by arbitral tribunal. Judgment on the award of arbitral tribunal may be entered by any court having jurisdiction to do so, and the Parties to these Terms and Conditions hereby irrevocably consent and submit to the personal jurisdiction to such court for this purpose as well as for any and all other purposes in connection with these Terms and Conditions. The Parties agree to keep confidentiality of any conduct, communication and information disclosed to the other Party made under Arbitration, including but not limited to the existence of the informal dispute resolution, mediation, the arbitration, the arbitral proceedings, the submissions made by the Parties and the decisions made by the arbitral tribunal, including its awards to the extent not already in the public domain, except in judicial proceedings related to the award or where required by applicable law.

16. Waiver of Class Action and Class Arbitration

To the extent permitted by law, the Parties agree that any disputes and/or controversies that one Party may have against the other Party (including its affiliates, shareholder, employees, officers and directors) arising out of and/or relating to the relationship of the Parties under these Terms and Conditions, at law and/or in equity, including the matters subject to arbitration or otherwise, shall be resolved by binding individual and not class or representative arbitration. This agreement to arbitrate all disputes shall apply no matter by whom or against whom the claim is filed. Arbitral tribunal shall not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. Each Party agrees that it will not bring, join or participate in any class action as to any claim, dispute or controversy it may have against the other Party (including its affiliates, shareholder, employees, officers and directors). The Parties waive the right to a trial by jury or to participate in a class action or arbitration either as a class representative or a class member. This waiver of class action, or class or representative arbitration’s scope is broad and includes without limitation, any claims relating to any aspect of the relationship between the Parties. This agreement is not a waiver of any of your rights and remedies to pursue a claim individually and not as a class action in binding arbitration as provided above.

17. Termination and Modification

No abuse of the Campaign and/or its Terms and Conditions are allowed. To the extent permitted by law, Sponsor reserves the right of final interpretation of these Terms and Conditions, and reserves the right to terminate and/or modify the Campaign within its sole discretion and without any explanation and/or prior notice. Breach of any terms and conditions herein shall result in forfeiture of your right to participate in the Campaign and any prize that may have been awarded.

18. Void

Void where prohibited. Participation is subject to all applicable federal, state, and local laws and regulations.